Business Leadership
Developing Your Business Strategy in a Digital World - Businesses in every industry are facing "once in a generation" levels of technological and economic disruption. Your organization has likely...
read more »
2017: The Tipping Year for Digital Transformation - We’ve been talking about it for years. You’ve been evangelizing it up your food chain as well (successfully, we hope)....
read more »
I Know I Need to Change – Now What? - Do any of the following look familiar? Lack of leadership, hesitation from leadership, lack of skills, lack of alignment, culture...
read more »
Design Thinking Is About Integrated Solutions - The digital universe provides countless possibilities for innovation. Whether we stretch the boundaries of mobility and cloud solutions with mobile...
read more »
4 Reasons Why Excellent Customer Service Should Start With A Smile - A smile alone doesn’t guarantee excellent customer service, but excellent customer service almost always starts with a smile." -...
read more »
The Digitally Driven Triple Bottom Line: Part One – Economic Innovation - We’ve considered the impact of the fourth industrial revolution[1] on changing business models and stiffening competition across all industries. Today...
read more »
Innovation With Design Thinking Demands Critical Thinking - Innovation with design thinking demands critical thinking because we must understand our assumptions that frame our ideas and shape our...
read more »
Leadership Starts With One - Great leaders have inspired millions of people throughout history. Likewise, today’s great business leaders at all levels motivate employees to...
read more »
The Art And Science Of Customer Empathy In Design Thinking - Customer-centric solutions demand empathy. But, how we employ this principle within design thinking is as critical—if not more—as what we...
read more »
5 More Reasons Why More Data Doesn’t Guarantee Better Decisions - In my last blog, I discussed 5 reasons why more data doesn’t guarantee better decisions. I had picked what I...
read more »