With mobility slated to top enterprise CIO priorities in 2015, clear internal communication strategies and robust collaboration platforms are crucial for continued success. As enterprise companies continue to heavily invest in IT infrastructure that enables their employees to untether from their desks and work remotely, collaboration software like Microsoft* Lync and Skype enable workers to remain productive and responsive — even out of the office.
As companies have developed mobility strategies, many have invested in hardware such as tablets and smartphones in order to provide employees a modicum of flexibility. CIOs have discovered that due to their mobility strategies:
“...employees in the field complete mission-critical tasks in real-time; they no longer gather information in one place, and then return to an office to transcribe what they learned on the road. Because workers are constantly connected, they're always able to communicate, and are more likely to keep working even during off-hours.”
Though it has proven to be an invaluable strategy across the increasingly complex enterprise landscape, the increase in productivity through mobility is still evolving.
Refining Mobility in 2015
Mobility is no longer a “nice to have” for employees — it’s expected. However, as the enterprise continues to adopt mobile technology, flaws are starting to appear. As BYOD and mobility have evolved, cross-platform collaboration has been somewhat limited by compatibility issues between operating systems.
Collaboration platforms like Microsoft* Lync* and Skype* have apps for most popular mobile operating systems, but functionality across some of these mobile platforms may be significantly limited compared to the desktop client.
For example, Microsoft* recently announced support for unified Lync & Skype communication (meaning Lync users can call and message Skype users, and vice versa). However, this functionality is limited to desktop clients for both devices. This feature, as well as many others, has been a major stumbling block for companies trying to promote robust collaboration efforts in conjunction with their mobility strategies.
Companies looking to refine their mobility strategy should consider the range of cross-platform compatibility issues and productivity limitations when looking to invest in any new device or strategy. A recent Principled Technologies test report compared Microsoft* Lync and Skype* performance on three popular mobile devices: an Apple* iPad* Air, Samsung* Galaxy* Note 10.1, and Microsoft* Surface* Pro 3.
The feature set and performance for the apps on the iPad* and Galaxy* Note was significantly limited compared to the Surface* Pro 3. Since the Surface* Pro 3 runs the full desktop version of Windows* 8.1 Pro, as opposed to a mobile operating system like the iPad* and Galaxy* Note.
Click here to read the full Principled Technologies test report.
*Other names and brands are property of others