The Future of POS Hits the Holiday Market

Remember the hustle and bustle of holiday main street shopping, families out in force with tall stacks of boxes and armloads of shopping bags taking up every inch of snowy sidewalk? Eager shoppers would catch up with their neighbors as they waited in the snaking lines, while seasonal clerks worked feverishly behind the counter to ring up every purchase with speed.

It’s a pretty picture chock-full of nostalgia. A picture that, thankfully, for the sanity of shoppers and retailers alike, is now a relic of your favorite holiday films. The future of digital POS is here, and it’s making the holidays easier and simpler every year.

Modern-day point of sale systems

SmartPay customers can build a digital cart in advance, and then pick up their gifts — or simply a hot cup of coffee — with ease. Sales associates with mobile POS devices can reduce the long lines by making sales, and upselling, anywhere in the store. (Self-service vending is a lifesaver for dad when he’s trying to fit in those last minute Christmas Eve purchases.)

The many forms of POS are simplifying the shopping process, but not just that: Consumers now expect that type of unified commerce. By 2022, self-service will account for 20 percent of all purchases, and that’s the way 85 percent of surveyed shoppers want it. Intel vPro technology makes POS systems more reliable and manageable, while enabling them to be more cost effective. Less time spent on machine repair and maintenance means more time for employees to focus on great service. That means customer satisfaction. All while tracking sales in efficient ways.

Get your devices ready for the holiday rush

Forrester data suggests that 40 to 45 percent of leading Tier 1 retailers will be refreshing their POS in the next three years. Many more retailers are working on a quicker timeline, making investments in new devices so they aren’t left behind in the move to unified commerce. It’s a daunting change, but one that Intel can help make easier. Intel gives retailers greater ease and efficiency with the advantage of just one infrastructure and one operating system for numerous devices. Don’t be caught with a broken register doing calculator math to track holiday sales again. Holiday retailers with new POS systems will boast faster, more secure transactions on more reliable machines, and consumers will take note.

Keep your data safe

As sales go up around the holidays, so does crime. Cybercrime is on the rise; between 2013 and 2015, 70 percent of it was aimed at POS. Thankfully, Intel vPro technology protects select code and data from disclosure or modification in the event of high-level breach, ensuring private customer and company information is kept safe and sound. As commerce moves more into the IoT with new forms of POS, the peace of mind that comes with that added security will certainly make all those year-end sales a little less stressful.

Digital POS is expanding year after year, so make sure you’re taking advantage of its benefits. Learn more about the future of POS systems on our solutions page so you’re not left out in the cold this holiday season. And if you’re in need of more retail technology insights, check out the IT Peer Network for news.

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Jon Stine

About Jon Stine

Global Director Retail Sales at Intel. Jon Stine leads Intel’s global sales and strategy for the retail, hospitality, and consumer goods industry sectors. His CV includes leadership of North American retail consulting practice for Cisco Systems, and a prior stint at Intel, where he founded the company’s sales and marketing focus on the retail industry. His perspective on technology’s value in the industry has been shaped by advisory and project engagements in the United States, across the European Union, and in India, Australia, and the People’s Republic of China, and from 15 years of executive sales and marketing experience in the U.S. apparel industry, working with the nation’s leading department and specialty stores. At Intel, his current areas of research and engagement include the future of the store in this new digital age; how and where retailers turn data into competitive advantage; the role of technology within the new cross-channel shopper journey, and, the critical business and IT capabilities that industry success will demand going forward.