At this point, BYOD is nothing new in the enterprise space. Businesses have been learning how to manage and enforce their device policy for years, leading to a multitude of equally vague terms — BYOA, BYOP, BYOPC, BYOT, COPE, etc. And within those terms lies an even greater multitude of possibilities for your mobile device management (MDM) strategy. Yet within the traditional coverage of BYOD, thought leaders tend to stay high level and talk about the big picture.
We’re here to get down to the brass tacks of BYOD.
Imagine you’ve done everything in your power to ensure that your mobile employees are taken care of within your enterprise. You’ve equipped allowed them usage of the best devices, the strongest CRM platform, the most convenient apps — you’ve taken the time to guarantee their security and productivity. You know that they will have perfect connectivity. But as soon as they depart to go on a business trip to London, you realize the tablets you sent them with have the battery life of cheap flashlight. You also realize their W-Fi access will be greatly diminished upon landing and they’re not equipped with international hotspot capacity. Then you realize they’ll be lucky if their technology keeps up with their agenda.
The practicalities of MDM are often overlooked in favor of ironing out the overarching strategy, but losing sight of the minutiae can prove disastrous for your mobile workforce. Consumerization means that your mobile employees will be making more consumer-like demands with each coming day; if you aren’t analyzing the trajectory of their needs, you’re missing out.
Either IT leaders stay on top of consumerization trends — like the need for broad network access and devices with exemplary battery life — or their mobile employees will find a way in a less-than-secure manner. When you’re ironing out your MDM strategy, be as practical as you can when analyzing the needs of your users. Walk a proverbial mile in their shoes. Don’t ever hesitate to get in the weeds.
Here at Intel, we’ve been eyeing the effects of consumerization for years. In 2005, we built a guest Internet network for those visiting our campuses. With the evolution of smart technology and the rise of the smartphone in the enterprise, this concept grew outdated and ineffective. In 2010, we enabled a mobile employee hotspot service that would accommodate personal devices attempting Internet access. Today, we’re still reaping the rewards of this choice. Our users are happy, but the business is even happier. And as IT professionals, that’s our ultimate goal.
To read the full report on our implementation of the employee hotspot, please read “Evolving the Mobile Employee Hotspot for IT Consumerization.” And to learn more about mobility and how you can embrace it within your own enterprise, we have resources for you here.