Increasing business efficiency through improved mobility is a challenge many IT organizations are confronted with today. Yet, as I discussed in last week's blog post about healthcare tablets, not all mobile solutions are created equal. Usability must be a priority in order for employee productivity to truly increase.
In this blog, I'll summarize some key observations on how Sinopec – a Chinese energy company with the world’s fifth-largest revenue – approached their need to support its increasingly complex IT equipment management demands with tablets. Employee needs and business requirements were both taken into consideration during the selection of Intel-based tablets.
As you read through this case study, think to yourself - what do my employees' day-to-day tasks entail? Are there are any aspects of those tasks that I could improve with user-friendly technology?
Complete mobility: Sinopec found the keyboard and mouse input method is not the optimal way for its IT staff to use their system, since employees roam around the office. Additionally, Sinopec needed computing equipment with a long battery life.
Lightweight: Mobile employees found their heavy work laptops to be "cumbersome," and requested lighter devices.
Easy to use: Not all users of Sinopec's system are IT professionals and accounting for this plus older employees who find it difficult to operate a computer was important.
Multi-purpose: Some employees require camera capabilities for archiving purposes. Regular laptops only have a front-facing camera - usually on top of the screen - which proves inconvenient for taking a picture. Employees' new devices must eliminate the need to carry a digital camera.
Sinopec began testing touch-control tablet PCs taking customer experience, software migration, ease of use, compatibility, mobility, and other factors into consideration. Tablet PCs based on Intel architecture and the Microsoft Windows 8 operating system ultimately stood out and met Sinopec’s needs.
Since the Intel Atom processor is designed for tablet and adaptive tablet PCs, the devices can be as thin as 8.5 mm and as light as 1.5 pounds, making them more convenient for users. Beyond portability, they also offered high computing performance and long battery life.
The new Windows 8 user interface is consistent with ordinary PCs and allowed users the flexibility to directly work on the screen by hand, without needing a mouse.
Additionally, since the Intel Atom processor has an integrated graphics processor, it provides high-definition resolution of up to 8 megapixels for the main camera and 2 megapixels for the secondary camera.
Sinopec technicians tested and completed the migration of the IT management system from ordinary PCs to tablet PCs based on the Intel Atom processor Z2760 and Microsoft Windows 8 operating system in less than two days.
"Our IT equipment management staff is very satisfied with the performance, mobility, and battery life of the tablet PCs based on Intel architecture,” said Xu Bin, Sinopec IT Manager for the Information Management Department. "Technicians can operate faster and more conveniently than ever before. [...] Employees who are not proficient with computers or who are old can now work smoothly. Sinopec is more efficient than ever before."
Portions of this blog originally appeared as a case study on intel.com, which can be read in full here.
For a related use-case, discover how UK-based insurance company Aviva uses a mix of business tablets and Ultrabook to boost productivity > click here.
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