The humble vending machine has long been a staple of grocery stores, offices, schools, and airports. Now, it’s getting a major technology upgrade, enhancing its utility and service possibilities for both customers and businesses. Powered by Intel technology, smart vending provides new experiences that challenge what it means to do business in an IoT-enabled landscape.
Online Shopping Inside the Store
For many retailers, there’s often too much inventory to display on the store floor, and doing so exposes merchandise to risks, like shrinkage. That’s where smart kiosks can save the day.
With smart kiosks, you enable your store to display the entirety of your inventory in a fast, accessible manner. If a customer wants to take a look inside a product or see it in different colors, it’s totally possible without the risk of displaying all that inventory. From tablets to 55-inch touch displays, there are near endless possibilities for displaying your products.
The Next Generation of Digital Signage
Digital signage can be about more than a flashy billboard. When creativity meets Intel technology, the possibilities are endless. Digital signage can double as a kiosk, playing commercials and offering customers free beverages as a reward for their loyalty to your products.
A digital sign facilitates a hangout space for customers in the store, furthering your brand’s recognition, and offering power outlets, product-themed experiences, or games via the attached kiosk customers engage with.
IoT-Enabled Customer Experience
Getting customers what they want when they want it can be a challenge. Luckily, IoT-enabled technologies are on the case, working to make connecting businesses with customers via the products they want a frictionless experience.
Eighty-one percent of customers go online for their shopping information, but 90 percent of sales still take place in stores. Companies like Moki partner with Intel to bridge the gap between the physical and digital realms, working to create a store that represents the promise of unified commerce and the omnichannel experience.
Using customer-facing devices like digital kiosks and rugged tablets, retailers can give customers a greater degree of control and satisfaction over the customer experience. Kiosks can also serve as mobile point-of-sale (POS) systems that allow for quicker and more responsive sales.
If you’re intrigued by the possibilities vending and kiosks have to offer, head over to our solutions page to find out more, and see what the future of retail has in store for you.