Learnings from The Intel IT Global Leaders Summit

Last week I had the opportunity to attend the Intel IT Leaders Summit.  As a relatively new member of the IT Team, the ability to network and gain insight into the priorities, challenges and governance of the organization was invaluable. It is not be possible for me to capture in a single blog all my learnings from this two-day event, so I will just focus today on the role and vision of IT.

The Leaders Summit was an internal gathering of over 700 of the senior managers of the Intel IT organization to focus on the year ahead for the purpose of achieving our vision: Making IT a Competitive Advantage for Intel. 

Diane Bryant (Intel CIO) kicked off the session talking about how our customers (the business leaders of Intel) assess our performance from 2009 and identify their needs for 2010.  The business identified three key themes for worth noting that guided our discussion during the summit.


<!--  /* Font Definitions */  @font-face t{font-family:Wingdings; tpanose-1:5 0 0 0 0 0 0 0 0 0; tmso-font-charset:2; tmso-generic-font-family:auto; tmso-font-pitch:variable; tmso-font-signature:0 268435456 0 0 -2147483648 0;} @font-face t{font-family:"Cambria Math"; tpanose-1:2 4 5 3 5 4 6 3 2 4; tmso-font-charset:1; tmso-generic-font-family:roman; tmso-font-format:other; tmso-font-pitch:variable; tmso-font-signature:0 0 0 0 0 0;} @font-face t{font-family:Calibri; tpanose-1:2 15 5 2 2 2 4 3 2 4; tmso-font-charset:0; tmso-generic-font-family:swiss; tmso-font-pitch:variable; tmso-font-signature:-1610611985 1073750139 0 0 159 0;}  /* Style Definitions */  p.MsoNormal, li.MsoNormal, div.MsoNormal t{mso-style-unhide:no; tmso-style-qformat:yes; tmso-style-parent:""; tmargin:0in; tmargin-bottom:.0001pt; tmso-pagination:widow-orphan; tfont-size:12.0pt; tfont-family:"Times New Roman","serif"; tmso-fareast-font-family:Calibri; tmso-fareast-theme-font:minor-latin; tmso-fareast-language:JA;} p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph t{mso-style-priority:34; tmso-style-unhide:no; tmso-style-qformat:yes; tmargin-top:0in; tmargin-right:0in; tmargin-bottom:0in; tmargin-left:.5in; tmargin-bottom:.0001pt; tmso-add-space:auto; tmso-pagination:widow-orphan; tfont-size:12.0pt; tfont-family:"Times New Roman","serif"; tmso-fareast-font-family:Calibri; tmso-fareast-theme-font:minor-latin; tmso-fareast-language:JA;} p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst t{mso-style-priority:34; tmso-style-unhide:no; tmso-style-qformat:yes; tmso-style-type:export-only; tmargin-top:0in; tmargin-right:0in; tmargin-bottom:0in; tmargin-left:.5in; tmargin-bottom:.0001pt; tmso-add-space:auto; tmso-pagination:widow-orphan; tfont-size:12.0pt; tfont-family:"Times New Roman","serif"; tmso-fareast-font-family:Calibri; tmso-fareast-theme-font:minor-latin; tmso-fareast-language:JA;} p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle t{mso-style-priority:34; tmso-style-unhide:no; tmso-style-qformat:yes; tmso-style-type:export-only; tmargin-top:0in; tmargin-right:0in; tmargin-bottom:0in; tmargin-left:.5in; tmargin-bottom:.0001pt; tmso-add-space:auto; tmso-pagination:widow-orphan; tfont-size:12.0pt; tfont-family:"Times New Roman","serif"; tmso-fareast-font-family:Calibri; tmso-fareast-theme-font:minor-latin; tmso-fareast-language:JA;} p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast t{mso-style-priority:34; tmso-style-unhide:no; tmso-style-qformat:yes; tmso-style-type:export-only; tmargin-top:0in; tmargin-right:0in; tmargin-bottom:0in; tmargin-left:.5in; tmargin-bottom:.0001pt; tmso-add-space:auto; tmso-pagination:widow-orphan; tfont-size:12.0pt; tfont-family:"Times New Roman","serif"; tmso-fareast-font-family:Calibri; tmso-fareast-theme-font:minor-latin; tmso-fareast-language:JA;} .MsoChpDefault t{mso-style-type:export-only; tmso-default-props:yes; tfont-size:10.0pt; tmso-ansi-font-size:10.0pt; tmso-bidi-font-size:10.0pt; tmso-fareast-font-family:Calibri; tmso-fareast-theme-font:minor-latin;} @page Section1 t{size:8.5in 11.0in; tmargin:1.0in 1.25in 1.0in 1.25in; tmso-header-margin:.5in; tmso-footer-margin:.5in; tmso-paper-source:0;} div.Section1 t{page:Section1;}  /* List Definitions */  @list l0 t{mso-list-id:1321272795; tmso-list-type:hybrid; tmso-list-template-ids:-1988994232 67698689 67698691 67698693 67698689 67698691 67698693 67698689 67698691 67698693;} @list l0:level1 t{mso-level-number-format:bullet; tmso-level-text:; tmso-level-tab-stop:none; tmso-level-number-position:left; tmargin-left:.25in; ttext-indent:-.25in; tfont-family:Symbol;} @list l1 t{mso-list-id:1587114323; tmso-list-type:hybrid; tmso-list-template-ids:-1423171202 67698689 67698713 67698715 67698703 67698713 67698715 67698703 67698713 67698715;} @list l1:level1 t{mso-level-number-format:bullet; tmso-level-text:; tmso-level-tab-stop:none; tmso-level-number-position:left; tmargin-left:.25in; ttext-indent:-.25in; tfont-family:Symbol;} ol t{margin-bottom:0in;} ul t{margin-bottom:0in;} -->

·         More Dependency on IT

·         Business desires greater strategic alignment with IT

·         “IT should just work”

For the past five years, I have personally talked to many IT managers, quoting industry consultants about similar themes being important to IT leaders and how they shape their organizations.  However, to see firsthand these concepts actively being used to guide our planning was a powerful experience.

Additionally, we had one senior intel business executive conduct a QnA with the IT leaders and when asked about the value of IT, he made three statements:

·         without IT, there would be no Intel

·         if IT is mediocre, then Intel will be mediocre

·         if IT excels, then Intel has a foundation for excellence

I have thought about these statements a lot in the last week and believe they capture the essence of the Intel IT vision of making IT a competitive advantage for Intel and more broadly the role of any IT organization.

What do you think? Do the statements above reflect the relationship between IT and business?

At the event, the 2009 Intel IT Annual Performance Report (APR) was unveiled.  Much of what we discussed at the Leaders Summit is captured inside the APR.  The APR is an in-depth look at Intel’s IT operations, solutions, imperatives and key metrics.