Platform Is Crucial for Mobile Users with Google Apps

In a BYOD workplace, IT Managers face a difficult task – they want to support employees on their chosen devices, but they must also deal with support issues, security challenges, and a workplace using devices with incompatible platforms.

As you can see in this example of a hypothetical BYOD workplace, compatibility between device, platform, and software is crucial to teamwork and productivity. Many organizations are turning to cloud-based Google Apps in hopes of standardizing across device. In order to see if this could be the solution to incompatible devices, Prowess Consulting researched the true compatibility of Google Apps across platforms.

Their takeaway? The Google Apps experience is not the same on all platforms. Yes, Google Apps users can access their work from any device, but access does not always equal productivity and for business conditions, platform matters. So what’s the best way to reap the benefit of all Google Apps has to offer? Read on to learn more.

- IT Peer Network Administrator

Productivity Is More Than Viewing

Organizations that standardize on Google Apps sometimes hastily deploy devices for increasingly mobile users without considering how the platform might impact the user’s ability to be productive with Google Apps. Google’s claim that users can access their files on any device is true, but access is not the same as efficient, productive use. The gap between desktop and mobile browsers underscores a presupposition of the mobile device revolution that tablets are intended to consume content. This presupposition stands in opposition to the Google Apps model, which wants to make users productive anywhere, on any connected device.

However, users cannot have a fully productive experience on devices designed primarily for content consumption. When they try, they get an awkward user experience, such as having to type cell ranges for spreadsheet functions manually rather than simply selecting a range of cells. Of the platforms we tested, only the mobile device powered by Intel and Windows 8 supports, through full features and functionality, the fact that mobile users will produce content on the device, not just consume it.

Furthermore, and more important to IT departments and those who keep a nervous eye on desktop total cost of ownership (TCO), the functionality gap between mobile apps and desktop browsers means that Android and iOS mobile devices will remain supplemental devices. Deploy iPads or Android tablets for Google Apps users, and users will still need a PC that runs a desktop browser to get full Google Apps functionality.

Discover Prowess Consulting’s full, detailed research on Google Apps and platforms.

How do different mobile devices perform online? Which hide web content from you and your employees?

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