As I make my way to Orlando for the annual HIMSS Conference, I’m excited to find out what the healthcare industry has to showcase this year. I am already seeing the industry embrace digital transformation and I think we will see that there is real traction going into 2017 around precision health and patient centered care. It feels as though we have shifted through the smoke and mirrors into a tangible solution space that hospitals can start taking advantage of today. I wanted to share three examples that lead me to believe healthcare is finally catching up to other industries in becoming more digitally driven, adding a little color to some of the thoughts that my colleague Chris Tackett outlined being showcased and discussed at our booth.
1. We are all unique
People suffering from disease should be diagnosed and treated that way. ‘One size fits all’ doesn’t work, we all know that. QIAGEN’s Clinical Insight (QCI) platform was used by Rigshospitalet, one of Denmark's largest and most specialized hospitals, to implement a precision medicine capability for over 700 advanced cancer patients. Using actionable insights delivered by the QCI platform, doctors found clinically actionable oncodriver mutations and therapies in 40 percent of those patients. Over half of those patients were able to enroll in clinical trials to receive drug therapies targeted at their genetic profile. Therapies that are generally less toxic and more effective than the standard of care. You can learn more about this and much more in a lunch and learn session that Intel is doing with QIAGEN on Monday Feb 20th.
2. The use of analytics should be optimizing care delivery
It should be helping healthcare providers predict and prevent problems. Working with Sharp HealthCare in San Diego, ProKarma and Intel developed a predictive clinical model that can alert a hospital’s rapid-response team (RRT) to a health crisis before it ever happens. When tested against historical data, the model showed itself to be 80 percent accurate in predicting the likelihood of an RRT event within an hour, demonstrating the potential to drive real-time clinical interventions, improve outcomes, and enhance resource utilization.
3. ‘Happy patients, healthy margins'
That is Accenture’s point in this article. A superior customer experience doesn’t just strengthen patient engagement, it also correlates to significantly higher hospital margins. As consumers we should expect the best possible experience when receiving care and we should gravitate to the healthcare providers that put us at the center. Oneview’s point of care patient engagement solution at Epworth Eastern Hospital in Australia offers patients entertainment and communications functionality, such as Skype, on the bedside terminal. Patients can order meals via Oneview’s intuitive meal ordering interface, and complete goals assigned to them by their care team to assist in preparation for discharge. Clinical processes were digitized, such as nurse rounding, leader rounding, discharge planning, and room ready. In addition to completing these workflows at the bedside terminal, care team staff also use the Oneview system at nurse stations to view dashboard view of all patients on the ward and the status of their care activities. Since implementing the Oneview solution, Epworth’s patient satisfaction scores have increased from the 66th to the 99th percentile, and were recently independently recognized as the number one provider for patient care in Australia.
The road to precision health isn’t completely paved. There are potholes. We as an industry need to fill them. But we are getting closer and we hope collaborate together in order to get there. See you at HIMSS17.