The IT Manager’s Solution to Making Enterprise Mobility Work for Everyone

As futurist Thornton May once said, “IT is not just in the "we can do better" business. It is in the "we can do things previously thought impossible" business.” And the best IT managers know that some of the greatest IT revolutions are not attempts to reinvent the wheel, but simple adjustments that enable employees to work faster, smarter, and more powerfully.

With BYOD, employees are likely experiencing difficulty as the multitude of platforms, devices, and operating systems don’t quite work seamlessly together. This can be seen in varying software functionality, or in content decay.

So how can the IT manager enable the “previously thought impossible” in their organization by providing employees with the devices they prefer with the seamlessness they need to be productive?

- IT Peer Network Administrator

There are few standards for cross-platform compatibility in displaying content. Most systems are proprietary, and applications do their best to create the document in a compatible format on the source platform or interpret the format on the destination platform.

Avoid Content Decay by Standardizing

The consumerization of IT has led to a rich variety of devices on several popular platforms, each of which offers an attractive choice of devices. Because of the lack of standards, content decay is likely to continue to confound effective collaboration across different platforms. Is there an alternative combination of software application, operating system, and hardware device that will avoid content decay and preserve the integrity of an organization’s documents, spreadsheets, presentations, and PDF files? By standardizing your IT environment on platforms based on a single operating system, you can minimize content decay, strengthen collaboration, and simplify IT management.

An environment with devices running on a standard platform is easier to manage and can reduce service requests to address incorrectly displayed content. You want your users to be able to choose devices that fit their work style because when they do, they can be more productive and satisfied. But to avoid the harm that content decay can wreak on collaboration, you need to steer your users to devices that run on a common platform.

Platform standardization is an important strategy for successfully embracing and harnessing the consumerization of IT to your organization’s advantage.

For examples of how content decay can affect different documents in the enterprise, check out Prowess Consulting’s research on platform incompatibility.

In the comments, or on Twitter, tell us: how has IT delivered “previously thought impossible" results in your organization?

Learn more about how different devices and platforms impact your employees software functionality.

To join the social conversation, tweet using the hashtags below:

#ITCenter #BYOD