Using 2 in 1s for Disruptive Innovation at Front Porch

In a time of rapid change, innovation is crucial for any enterprise. But I haven’t seen many organizations approach innovation as thoughtfully and systematically as Front Porch. This California-based nonprofit supports a family of companies offering assisted living, skilled nursing, retirement, and other communities across four states.

Front Porch has a Center for Innovation and Wellbeing as well as a commitment to disruptive, caused-based innovation called Humanly Possible℠. “We want everyone at every part of our organization to focus on what’s possible and what’s next—to look at how we can do what we do better, to bring new value to people we serve,” says Kari Olson, chief innovation and technology officer for Front Porch and president of its innovation center.

Olson and other Front Porch leaders were quick to see value in flexible 2 in 1 devices based on Intel® technologies and Windows.

“Two-thirds of our workforce are out and about, not sitting at a desk,” Olson says. “If we can give them portable devices that let them do their computing in a secure, reliable way, when and where they need to, we can have a big impact—both on their productivity and on our ability to meet the needs of the people we serve. If we can do that and stay consistent with our enterprise applications and tools—that’s huge.”

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Front Porch staff saved time and increased patient engagement by using their 2 in 1 devices in members’ residential rooms, care centers, activity rooms, team meetings, and other settings.

But could 2 in 1 devices help deliver transformative value? And how would Front Porch’s people-focused helping professionals—who often have an “I’ll use it if I have to” attitude toward technology—feel about the new devices?

Intel just completed a case study that answers these questions. In it, Front Porch leaders describe surprises they encountered as employees ranging from nurses to activities coordinators began using 2 in 1s. Front Porch shares best practices for mobile technology adoption, and highlights the benefits they’re seeing for patient engagement, organizational efficiency, quality of care, and more.

I found their results fascinating. They’re relevant not just for healthcare, but for any organization that wants to empower a mobile workforce.

Read the case study and let me know your thoughts. Where might enterprise-capable 2 in 1s add value in your organization? Post a comment, or join and participate in the Intel Health and Life Sciences Community.

Learn more about Intel® Health & Life Sciences.

Read more about Front Porch and the Front Porch Center for Innovation and Wellness.

Stay in touch: @IntelHealth, @hankinjoan