You’re the (2 in) 1 for Me!

OK, I admit it. I’m a geek. I like technology—especially new technology. In this blog I want to share my experience with 2-in-1 devices.

For the last several years, I’ve been an IT Program Manager for Intel IT, working with our service manager to choose the platforms we offer each year as PC refresh options to Intel employees.

Typically, when we have a new platform we offer it to a limited user population so we can gather feedback. Assuming the feedback is positive, we then make the platform generally available. Three years ago we began offering Ultrabook™ devices, and, at the time, one of the two offerings was a 2-in-1 device, which can be used either as a traditional laptop or as a tablet. The feedback was so positive that we decided to include a 2-in-1 device in our PC fleet going forward. You can read about the rise in usage of 2-in-1 devices at Intel in our recent white paper.

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Beginning with 1,500 employees in Intel’s manufacturing environment, 2-in-1 device usage has expanded to nearly 15,000 employees across the enterprise. We recently evaluated how well 2-in-1 devices are working for Intel employees. Our findings show that for certain employee populations, 2-in-1 devices provide significant benefits over other types of devices. These populations include employees in the sales and marketing groups and other highly mobile employees, manufacturing employees who often work in the field but also perform sedentary tasks such as data entry, and human resource managers who travel to college campuses and gather data from students.

Like many of the users in Intel’s sales and marketing and technology manufacturing groups, I’ve been pleased with the 2-in-1 devices I’ve used.

Why have I consistently chosen a 2-in-1 as my primary computing device? First, I value the ability to work in tablet mode. For example, I can use it in meetings to handily take notes. When presenting information, the tent mode makes it easy for other people to see what’s on my screen. From a strictly practical standpoint, I like the longer battery life. Plus, weight is critical. I travel a couple times a year and I like to travel light—but my 2-in-1 always goes with me. I can readily work in an airplane’s cramped spaces in either tent or tablet mode.

Of course, I realize, as does all of Intel IT, that “one size does not fit all” when it comes to technology. Some people prefer laptops that offer regular docking features, the ability to switch batteries, and a VGA port. That’s why Intel IT offers multiple technology choices, so employees can choose the best device for their jobs and ways of working to maximize productivity. But the numbers show that more and more employees like the 2-in-1, as documented in our paper, “Exploring the Rise of Ultrabook™ 2-in-1 Device Usage at Intel.

We will continue to offer the Ultrabook 2-in-1 as a refresh option for those who prefer its unique flexibility, portability, and touch capabilities. I’d love to hear how other companies are finding use cases for 2-in-1s, where such devices make employees more efficient or productive. How has this form factor changed your personal or work experience? Please share your comments with me and join the conversation at the IT Peer Network.

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Rafi Mizrahi

About Rafi Mizrahi

Refael (Rafi) Mizrahi joined Intel in 1999 as an application developer 2002-2005 - managed a team of developers in the area of planning. 2005-2006 - managed a team of SW quality assurance 2006-2008 - managed 2 mfg automation team (system and help desk) 2008-2016 - few positions in the client space including: proactive problem management lead (received Intel Achievement award in 2009), client service level manager, PC delivery client transformation program manager, new client devices introduction program manager, and more.